Contact Us & Grievance Redressal

We're here to help with anything related to your orders, our products, your account, or your privacy. The fastest way to reach us is by email or phone during our business hours.

Legal Entity: Vedanta Core (Proprietorship) · Brand: ProfileTap · GSTIN: 27CIAPS3266G1Z4

Registered Address: 506, Iris, Bafna Meadows, Mahim Road, Palghar (West), Maharashtra – 401404, India

• Email: admin@vedantacore.com
• Phone: +91 92205 68922
• Business hours: Monday–Saturday, 10:00–19:30 IST (closed on Sundays and public holidays)
• Registered / mailing address: as listed above

For order status, product help, returns, or account questions, email admin@vedantacore.com with your order number (if applicable). We aim to respond within 1–2 business days.

To exercise your data rights (access, correction, or deletion) or for any privacy question, contact us at admin@vedantacore.com. We may verify your identity before actioning a request. See our Privacy Policy for full details on how we handle personal data.

In accordance with the Information Technology Act, 2000 (and rules thereunder) and the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are:

• Name: Rutuja Jadhav
• Designation: Grievance Officer, Vedanta Core (Proprietorship) – ProfileTap
• Email: info@profiletap.io
• Address: 506, Iris, Bafna Meadows, Mahim Road, Palghar (West), Maharashtra – 401404, India

The Grievance Officer will acknowledge your complaint within 48 hours of receipt and endeavour to redress it within one month from the date of receipt, in line with applicable law. Please include your order number (if any), a clear description of the issue, and any supporting documents when raising a grievance.

For specific topics, please see our Privacy Policy, Terms & Conditions, Refund & Cancellation Policy, Shipping & Delivery Policy, and Cookies Policy.